• Help Center
  • Contact Us

  1. Diamond Candles
  2. Products
  3. Payment

How to Return my unused candle

If you would like to return any candles, you can send your unburned and unused candles to us at the following address:

RETURNS: 
Diamond Candles 
1458 Old Durham Rd.
Roxboro, NC 27573

Please contact Customer Support before sending your return package.

Once we receive the candles, we will get a refund out to you for the price of the candles. Shipping costs are not refunded. Items returned beyond the 7 day return policy located here are ineligible for a refund and will only receive store credit for the purchase cost of the candle, shipping is non-refundable.

Please note: Once the refund is processed it may take between 5-7 days to reflect in your account.