An order can be changed, however, there is a very small amount of time that this can be done. You see, once an order is submitted and the billing is processed the order is sent to one of our three warehouses for packaging and shipping.
To change an order you will need to contact our Customer Support team by clicking the link at the top of this page. To help speed things along write in from the email address that made the order. In your help your request be sure to include your order number.
We can change or update the following:
We are not able to change or update the billing information.
PayPal processed orders will be limited to same priced candle swaps.